Business Communication

The importance of communication in an organization can never be over-emphasized. Individuals and teams succeed based on their ability to communicate with each other. Genuine and crisp interactions are essential for developing trust within teams. It is important to choose the right mode of communication, especially in a professional scenario. This program focuses on providing structures and skills for effective verbal, vocal and visual communication and achieving alignment in the three areas. Listening is given equal importance as talking. The workshop takes up practical scenarios by incorporating pen and paper exercises, interactive games, and communication oriented tasks. The program is customized for emphasis on the relevant aspects according to the organizations current business needs. It is typically conducted over 2-3 days (8-10 modules)

Program Content

  • Principles of communication
  • Structures for written and spoken communication
  • Achieving alignment with the three Vs
  • Effective listening skills
  • Practice


Who should attend?

  • Individual contributors
  • Customer/Employee facing associates
  • Cross functional team members
  • First Time Managers/Supervisors
  • ¬†Team Leaders


Results

  • Improved confidence in written and spoken communication
  • Improved Clarity in communication¬†
  • Effective understanding of verbal and non-verbal cues
  • Improved ability to work in teams and lead teams.