The best way to solve problems and build relationships is through dialogues. Element78 believes that many of the issues faced by a manager can be solved through effective conversations. Element78’s flagship program ‘Dial-लोग’ focuses on building confidence in and honing skills of managers to handle difficult dialogues, while enhancing engagement of its team members. Element78 successfully delivered its 3 days’ version of the Dial-लोग open program in Pune between 25th and 27th April. Participants were provided with multiple opportunities to engage in role plays in order to inculcate the principles of Dial-लोग and to practise the techniques, an aspect which resonated most with the participants.